FAQ & Site Info

At OX, your satisfaction is paramount - you will always enjoy a 30-day Money Back Guarantee. It works very simple. When you make a purchase with us, regardless of value, you can return the product(s) within 30 days from the date we first shipped your order for refund or replacement.

The shipping fee varies according the product. But i garantee that we have low cost shipping tax.

Over 95% of our orders are processed and shipped within 1-3 business days, provided that all necessary shipping information for shipment is properly filled out. All orders will be shipped via U.S. Postal Service or EMS or UPS. When shipment is sent out, we will send email notification to all our customers including tracking number for your order. Transit time will usually be 4 to 7 business days although there are variances which may go up to 2 weeks. All orders can be tracked from the link provided in the shipment confirmation email.